I Only Want Hearing Aids—Today!
IG is a 77-year-old female reporting poor hearing aid performance. At the initial visit to the clinic, IG provided two audiologic examinations from an otolaryngologist’s office performed in 2012 and 2015. At this visit, IG clearly stated that the only purpose for scheduling her appointment was to purchase better performing hearing aids.
While taking an initial case history, IG stated she scheduled the appointment to obtain better hearing aids. IG refused to entertain any discussion pertaining to her medical history. When the audiologist insisted on obtaining answers, IG mentioned she experienced dizziness when exposed to high-intensity sound, but refused to elaborate. When asked why she visited the otolaryngologist in 2012 and 2015, IG stated she saw the physician to discuss another issue that was irrelevant to the purpose of the present appointment. The audiologist requested that IG provide chart notes from those otolaryngologist visits to shed more light on any diagnostic results since IG refused to allow the audiologist to complete a comprehensive audiologic examination or case history. Also, because IG refused to discuss her medical issues it was suggested she obtain a second medical opinion from another large medical facility regarding the relatively rapid degradation of hearing on the left ear that was evident from the two audiograms IG provided (